This page provides information on Telemetry for the V-Ray for Cinema 4D Improvement Program.



The V-Ray improvement program is based on telemetry. It allows Chaos Group to track general V-Ray usage statistics as well as automatically collect crash information. The type of information that will be collected includes some parameter values that people use most often, which will allow Chaos Group to optimize and improve V-Ray's performance. No personal identifiable information, scenes, assets, or materials will be collected.

The collected data is sent when Cinema 4D is closed, and is stored locally in text files. For Windows the files can be found in the folder C:\Users\<username>\AppData\Local\ChaosGroup\telemetry. For Linux and macOS the files can be found in the home directory of the current user: ${HOME}/.ChaosGroup/telemetry/The collected data is viewable with a text editor. 

Enable Feedback Program

The Feedback program is activated by enabling the Help us Improve V-Ray? checkbox, available upon clicking the Customize button in your Current installation parameters window of the installer. 



Selecting the More info option bring ups the following screen at the next step.




Feedback Program Settings

The Feedback program settings can be changed any time in Cinema 4D after installing V-Ray. They can be accessed through the Render Settings (with Renderer set to V-Ray Bridge) > V-Ray Bridge > V-Ray Telemetry rollout. Clicking the Telemetry Details button will launch the V-Ray feedback program settings window.