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This page provides information on the Chaos Group Telemetry program. 


The V-Ray improvement program is based on telemetry. It allows Chaos Group to track general V-Ray usage statistics. The type of information that will be collected includes some parameter values people use most often, which will let Chaos Group optimize and improve V-Ray's performance. No personal identifiable information, scenes, assets, or materials will be collected.

The collected data is sent daily, and is stored locally in vray-telemetrics (V-Ray for SketchUp).log files viewable with a text editor. The files can be found in the temp folder  C:\Users\<username>\AppData\Local on Windows or $TMPDIR on MacOS.

Enable Feedback Program

The Feedback program is activated by enabling the Help us Improve V-Ray for SketchUp checkbox, available upon completing the V-Ray for SketchUp installation.


Feedback Program Settings

Collection and transmission of usage statistics can be disabled or renewed at any time through V-Ray for SketchUp's Asset EditorSettings > Configuration.