This page provides information on Telemetry for V-Ray for 3ds Max Improvement Program.


Page Contents ×


V-Ray for 3ds Max Improvement Program is based on telemetry. It allows Chaos Group to track general V-Ray usage statistics and to automatically collect crash information. The type of information that will be collected includes the parameter values that people use most often, which will allow Chaos Group to optimize and improve the performance of V-Ray. No personal identifiable information, scenes, assets, or materials will be collected.

The collected data is sent when 3ds Max is closed, and it is stored locally in text files. These files can be found in the following folder C:\Users\<username>\AppData\Local\ChaosGroup\telemetry. The collected data can be open with a text editor. 


Enable Feedback Program

The Feedback program is activated by enabling Help us Improve V-Ray? checkbox, available upon pressing Customize button in your Current installation parameters window of the installer. 

Selecting the More info option will bring up the following screen.

Feedback Program Settings

The Feedback program settings can be changed any time in 3ds Max after installing V-Ray. They can be accessed through the V-Ray Render Setup window > Settings tab > About V-Ray rollout. Pressing Feedback program settings... button will launch V-Ray feedback program settings window.


In addition, usage data collection can be enabled or disabled with the VRAY_SEND_FEEDBACK environment variable.