This page provides information on Telemetry for the V-Ray for Maya Improvement Program.



The V-Ray improvement program is based on telemetry. It allows Chaos Group to track general V-Ray usage statistics as well as automatically collect crash information. The type of information that will be collected includes some parameter values that people use most often, which will allow Chaos Group to optimize and improve V-Ray's performance. No personal identifiable information, scenes, assets, or materials will be collected.

The collected data is sent when Maya is closed, and is stored locally in text files. For Windows the files can be found in the folder C:\Users\<username>\AppData\Local\ChaosGroup\telemetry. For Linux and macOS the files can be found in the home directory of the current user: ${HOME}/.ChaosGroup/telemetry/The collected data is viewable with a text editor. 

Enable Feedback Program

The Feedback program is activated by enabling the Help us Improve V-Ray? checkbox, available upon clicking the Customize button in your Current installation parameters window of the installer. 



Help us improve V-Ray in Linux OS

Help us improve V-Ray in macOS


Selecting the More info option bring ups the following screen at the next step.




Additional Feedback info on Linux OS

Additional Feedback info on macOS


Feedback Program Settings

The Feedback program settings can be changed any time in Maya after installing V-Ray. They can be accessed through the Render Settings window > Settings Tab > About V-Ray rollout. Clicking the Feedback Program Settings button will launch the V-Ray feedback program settings window.